SightCall

The innovative SightCall App is a game-changer for field technicians and mobile experts, allowing them to engage in live, interactive visual support sessions with remote experts at the click of a button. This cutting-edge app offers a host of features such as real-time video streaming, AR-powered assistance, photo and document sharing, remote flashlight activation, and more. Compatible with leading workflows and CRMs, such as Salesforce and ServiceNow, the App streamlines communication and problem-solving for field service organizations. With its ability to enhance service performance and improve customer experience, the App is a must-have tool for any deskless workforce.

Features of SightCall:

❤ Interactive Visual Support: The App allows field technicians to engage in live video sessions with remote experts, enabling real-time visual assistance on the go.

❤ AR-Powered Assistance: With AR technology, experts can guide technicians with features like drawing on the screen, capturing HD photos, and using remote controls for better troubleshooting.

❤ Seamless Integration: Compatible with popular workflows and CRMs such as Salesforce and ServiceNow, the app ensures seamless data transfer and file saving for improved efficiency.

Tips for Users:

❤ Utilize Remote Controls: Take advantage of the remote controls to enhance communication with experts, such as using the remote flashlight for better visibility and zoom for clearer understanding.

❤ Document and Share: Use the app to capture and save HD photos, share documents, and co-browse with colleagues for collaborative problem-solving.

❤ Optical Character Recognition: Leverage the OCR feature to easily collect product numbers and codes, streamlining data collection and accuracy during support sessions.

Conclusion:

SightCall App offers field technicians a powerful tool for interactive visual support, powered by AR technology and seamless integration with leading workflows. By utilizing the app's features effectively, technicians can improve service performance, enhance customer experience, and streamline communication with remote experts. Download the App today to elevate your field service capabilities.