Okdesk. Field service & CMMS

The Okdesk. Field service & CMMS app is the ultimate tool for service engineers and field workers. With its robust features and user-friendly interface, managing and resolving tickets has never been easier. From interactive ticket management to seamless communication with team members, this app has it all. And with the ability to attach pictures and register actual time spent on work, you'll have all the evidence you need. Plus, the app even allows you to create routes and specify the cost of completed work. And the best part? You can do all of this, even without internet access! With offline mode and push notifications, you'll never miss an important update or ticket. So why wait? Experience world-class service with Okdesk.

Features of Okdesk. Field service & CMMS:

- Ticket Management: The App allows users to interactively manage all activities related to tickets. Users can change the status, assign responsible agents, and add public or private comments to tickets.

- Communication: Users can easily communicate with ticket initiators, dispatchers, or colleagues through the App. This ensures seamless collaboration and timely updates on ticket progress.

- Evidence of Completed Work: Users can instantly attach pictures as evidence of completed work or signed work orders. This feature provides transparency and accountability in service delivery.

- Time Tracking: The App allows users to register the actual time spent on work. This feature helps in efficient resource allocation and accurate billing.

- Routing and Navigation: Users can make routes to the address of the clients or service aim. This feature ensures optimized travel plans for field workers, increasing their efficiency.

- QR Code Integration: The App supports all features of QR codes for inventory or quick registration of infrastructure-related tickets. This feature simplifies ticket management and improves overall workflow.

Conclusion:

With the Okdesk. Field service & CMMS App, service engineers and field workers have a fully-featured mobile workplace that streamlines their service processes. The App provides comprehensive ticket management capabilities, including communication, evidence collection, time tracking, and navigation features. Its integration with QR codes enhances efficiency and the ability to resolve tickets promptly. Whether online or offline, users can rely on Okdesk to stay updated and deliver world-class service. Download the App now and experience seamless ticket resolution.